The Decisions Your Managers Regret

Your manager's biggest regret? Hiring that sleepy cubicle inhabitant across from her office, who wakes up a quarter past every hour to check his Facebook account, Twitter a little, and promptly fall back to sleep. Another regret?  His cubicle neighbor who balances her time between filing her nails and making trips outside to smoke. Needless to say, both of these workers are on their way out. But not soon enough to avoid weighing on their manager's mind. Development Dimensions International (DDI) recently conducted a study about how these duds end up at your company. Here are key findings from "Are You Failing the Interview? 2009 Survey of Global Interviewing Practices and Perceptions":

• Some 47 Percent Of Interviewers Spend Less Than 30 Minutes Reviewing a Candidate's Interview Results with others before making a decision. Younger interviewers spend less time deliberating than older interviewers: 70 percent of interviewers under age 25 spend less than 30 minutes, compared to just 36 percent of those over age 50.

• A Majority Of Interviewers In France and the UK Hold Formal Discussions With Other Interviewers Before a Decision Is Made, while those in the U.S. are far more independent. Service (33 percent) and retail (30 percent) organizations make quick, independent decisions. Jobs in these industries tend to be entry-level and prone to turnover.

• "Informal On-the-Job Training" (48 Percent) Is the Most Common Way Interviewers Have Been Prepared to Conduct Interviews, but "I use my instinct" (44 percent) is not far behind. In the U.S., "instinct" jumps to 56 percent, compared to much lower rates in the UK (32 percent) and France (26 percent). All told, 58 percent of interviewers report having either no interviewer skills training or relying on their instincts.

• Ranking lowest among interviewers' top-rated concerns is the Worry they Are Asking Illegal Or Inappropriate Questions. Only 5 percent of interviewers rank it among their top three concerns. Yet when asked to identify whether certain questions were illegal or inappropriate, many of these same interviewers choose the wrong answers. In each country in the study, questions about marital status, plans to have children, religious persuasion, age, ethnicity, and sexual orientation are illegal. A significant number of interviewers in each country are not aware these questions are illegal to ask in their country.

• Only 25 Percent Of Interviewers Check Sites Such As Facebook and MySpace. As you might expect, the practice becomes more prevalent the younger the interviewer: Only 19 percent of those over age 50 check these sites compared to 46 percent of those under 25. German interviewers are almost twice as likely to conduct these searches as those in any other country. At the other end of the spectrum, only 12 percent of interviewers from the UK rely on site searches.

By Training Magazine

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