Go See The People You Serve

Go and see. Go and see the people on your team. We call that Management By Wandering Around (MBWA). Don't stop there. Go and see your customers, whether they're inside the company or outside. Make an effort to see your team's output from the customer's perspective so you can do a better job.

 

Thanks to Wally Bock's Three Star Leadership Blog
http://blog.threestarleadership.com/2011/09/16/bosss-tip-of-the-day-go-see-the-people-you-serve.aspx