If A New Hire Is Struggling, Give Them A Clear Plan To Improve

What do you do if a new hire is struggling in their role, and even dragging down your team? Prepare for a direct, and uncomfortable, conversation. The employee needs to know exactly how they’re failing to meet expectations, so they can make the necessary changes. Share your concerns and ask for their point of view about what’s been happening. The employee may be grateful for the opportunity to clear the air and work on a solution together. You can start off by saying something like, “Boris, I want to talk about the last few weeks. You’re on track in some ways, but we need to make some adjustments.” Then give clear, specific feedback on how the employee should improve. Once you’ve done this, watch how the person responds. If you don’t see significant effort almost immediately, and real improvement over the next three to six months, you may have to take more-serious action.

Source: Adapted from “What to Do When You Realize You Made a Bad Hire,” by Liz Kizlik

Thanks to Liz Kizlik / HRB
https://hbr.org/tip/2018/11/if-a-new-hire-is-struggling-give-them-a-clear-plan-to-improve

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