 | Invaluable Knowledge: Securing Your Company's Technical Expertise |
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Product Description
As organizations face a loss of people due to retirement, resignation, or disability, leaders are paying more attention to their talent management strategies, from grooming internal successors to aggressively recruiting from their competitors. The need is most acute in technical and other 'knowledge' areas, where the loss of a particular skill set demands an equally focused response. "Invaluable Knowledge" clarifies the unique (and urgent) issues of attracting, developing, retaining, and transferring the knowledge of IT professionals, engineers, accountants, analysts, and other specialists. The book's structure follows a typical talent cycle, from identifying recruitment challenges, to hiring and training top talent, to building career development initiatives, and finally, to laying the groundwork for the next generation. "Invaluable Knowledge" makes an indisputable case for the importance of this specific facet of talent management, and offers practical examples, repeatable processes, and a multitude of specific tips to help any organization's talent strategists create seamless transitions and maintain critical knowledge functions indefinitely.
Product Details
- Amazon Sales Rank: #137834 in Books
- Published on: 2011-01-12
- Original language: English
- Number of items: 1
- Binding: Hardcover
- 224 pages
Features
- ISBN13: 9780814416396
- Condition: New
- Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed
Editorial Reviews
From the Inside Flap
In today's knowledge-rich work environments, what people know and what they can do is just as important as how they lead or manage. Savvy executives are looking beyond traditional talent management models to focus on the crucial roles played by technical workers—high-performing engineers, IT professionals, financial wizards, and others whose invaluable knowledge would be difficult-to-impossible to replace. These are the in-house experts who don't just "know the ropes"—they often invented them!
But how do you pinpoint these invaluable knowledge-holders when they haven't been plucked into the managerial ranks? How do you create a fertile environment where technical experts thrive? And how do you capture the crucial knowledge they carry in their heads…before retirement or job-jumping make it too late?
Invaluable Knowledge is the first guide to the exploding new arena of technical talent management. With step-by-step instructions, checklists, case studies, and assessment instruments, this complete tool kit helps you find and keep the technical experts you need to stay competitive, as well as set up simple processes for transferring their vast institutional memory and proprietary knowledge to up-and-comers. This insightful book uncovers:
• A 9-step strategic model for building a world-class technical talent management program
• 4 ways to rate your technical people—HiPros, LoPros, Pros, and NoPros—with tips for moving as many as possible into the top category
• 7 tricks of the recruiting trade for smaller firms competing to attract outstanding technical and professional talent
• 11 useful ideas for retaining talented technical people, and a compelling argument for implementing a lateral career ladder in tandem with the traditional upward trajectory
• 3 unique management challenges that need to be overcome in order to engage technical employees, reduce turnover, and encourage productivity and innovation
• A 7-step tactical model that clarifies what managers should do daily to build their technical talent
• 24 practical strategies, from job shadowing to internal wikipedias, for preserving and sharing critically important information
• 25 eye-opening predictions about the future of technical and professional talent management
Taking off where leadership development, succession planning, and workforce planning traditionally stop, Invaluable Knowledge is an authoritative, start-to-finish guide to address the unique challenges of both grooming your technical and professional talent and capturing their vast stores of knowledge.
William J. Rothwell is professor of learning and performance at Pennsylvania State University and president of Rothwell & Associates, a consultancy with more than 40 multinational clients. He is the author of dozens of books, including Effective Succession Planning and The Manager's Guide to Maximizing Employee Potential. A frequent conference keynoter and seminar presenter, he can be reached at wjr9@psu.edu.
From the Back Cover
Today's leaders can't just handpick other promising leaders to step into positions of power. To stay competitive, they need to extend their reach and pinpoint some of the newest power players in our highly technological world—the key technical people and knowledge workers who are directly linked to the organization's success.
Whether it's an R&D engineer who consistently develops innovative products, an assembly line mechanic who single-handedly keeps the machines humming, or a gifted salesperson who understands the techies and the customers equally well, these people are essential to the organization, and they possess key institutional memory and tacit knowledge that will steadily disappear with every resignation or retirement.
William Rothwell, an international expert on succession planning and talent management, fills the gap in the HR tool kit with Invaluable Knowledge, a definitive yet easy-to-read guide to the booming field of technical talent management. The book explores new challenges and opportunities, showing you how to create a fertile environment that attracts, develops, and retains the technical experts you need, and how to transfer their crucial knowledge to less-experienced successors.
The book's practical, accessible prescription for implementing a technical talent management program offers far more than just putting new bodies in old jobs. Instead, it looks ahead strategically to determine the special knowledge and skills required to stay competitive in the future, while maintaining a real-life tactical focus on what every manager can do day to day to support the in-house experts who drive an organization's success.
About the Author
WILLIAM J. ROTHWELL is professor of Workplace Learning and Performance at Pennsylvania State University and president of Rothwell & Associates, a consultancy with more than 35 multinational clients. He is the author of Effective Succession Planning and The Manager's Guide to Maximizing Employee Potential.
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