 | 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges |
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Average customer review:
(20 customer reviews)
Product Description
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. "101 Tough Conversations to Have with Employees" offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common as well as the most serious employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people.
- Amazon Sales Rank: #10479 in Books
- Published on: 2009-04-08
- Original language: English
- Number of items: 1
- Dimensions: .80" h x 6.00" w x 8.90" l, 1.11 pounds
- Binding: Paperback
- 320 pages
Features
- ISBN13: 9780814413487
- Condition: New
- Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE,
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Review
"The underlying premise of '101 Tough Discussions [sic]' is that if your employees are treated with respect, and workplace guidelines are clearly written and uniformly enforced, many problems can be avoided. But for the times when they can't, the advice in this book will be invaluable. It deserves a prominent pace in the office of anyone who is responsible for managing others." --Pittsburgh Post-Gazette
From the Back Cover
Inappropriate attire, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics you may have to discuss with your employees. 101 Tough Conversations to Have with Employees provides you with proven guidance and realistic sample dialogues you can use to facilitate clear, direct interactions with your people, helping to sidestep potential awkwardness and meet issues head on.
This solution oriented book walks you through some of the most common—as well as the most serious—employee problems you're ever likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps you treat your people with dignity, focusing not just on what to say but also on how to say it. This helpful guide provides down to earth techniques you can use to protect yourself and your organization—and get the very best from your people.
Praise for Paul Falcone's Previous Books:
101 Sample Write-Ups for Documenting Employee Performance Problems:
"When you feel the need to document an employee's actions (or inactions), turn to this great tool."— Legal Management
96 Great Interview Questions to Ask Before You Hire:
"Takes the guesswork out of the interview process." — Benefits and Compensation Solutions
The Hiring and Firing Question and Answer Book:
"If the art and science of hiring and firing has become a puzzle, then author Paul Falcone has the answer." — Houston Business Journal
Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Performance Reviews, 101 Sample Write-Ups for Documenting Employee Performance Problems, 96 Great Interview Questions to Ask Before You Hire, and The Hiring and Firing Question and Answer Book. He lives in Valencia, California.
About the Author
Paul Falcone (Valencia, CA) is Vice President of Human Resources at Nickelodeon. He is the author of 2600 Phrases for Effective Performance Reviews (978-0-8144-7282-8), 101 Sample Write-Ups for Documenting Employee Performance Problems (978-0-8144-7977-3), and 96 Great Interview Questions to Ask Before You Hire (978-0-8144-1351-7).
Most helpful customer reviews
6 of 6 people found the following review helpful.
By B. Armbruster
This is a must have book for any beginner or seasoned manager, director, executive. Sometimes you do not always know how to put the right words together that are legally sound and that deliver the appropriate message without making your employee feel uncomfortable. This book has TONS of examples to get you through even the most awkward of situations. GREAT RESOURCE!!!
4 of 4 people found the following review helpful.
By H. Johnson
This book contains so much little stuff that it is too much to really read all the way through and gain anything in my opinion. So, I keep it in my desk at the office and use it as needed...it does have some great information and advice for sticky situations.
3 of 3 people found the following review helpful.
By D. Carter
This is the perfect tool for any first time manager. It lays out the new set of rules that you will be using on a daily basis.
http://astore.amazon.com/amazon-book-books-20/detail/081441348X
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