Trust is probably the most important and least discussed aspect of working effectively and efficiently. And, trust is something that is earned by a manager or by a co-worker.
Trust comes from:
- Saying what you'll do - and then, doing what you said you'd do.
- Being honest about your skills, your abilities, the things you know and can share with others.
- When people can look around and see that the "values" in the value statements and mission statements aren't just words but are put into practice by everyone in the organization.
- Actions - not words. From your legacy - what you leave behind.
Thanks to Skip Reardon / Six Disciplines
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