Small business owners know this better than anyone else: employee loyalty has a huge impact on the bottom line. Their job satisfaction can affect not only obvious areas like personal productivity, but it can also affect sales through their customer interactions.
The data below indicates that small business employees are more likely than their larger company counterparts to be looking for new jobs, despite being slightly more satisfied. Could it be they're leaving for what they perceive to be more secure opportunities?
Jeff Quinn, Global Senior Director, Monster Intelligence, offers some recommendations for how to keep them in The State of Worker Loyalty: Building a Loyal Small Business Workforce.
http://www.openforum.com/articles/infographic-the-disconnect-between-employee-satisfaction-and-loyalty?cid=em-openf-SBweekly-20111004-04&extlink=em-openf-SBweekly-20111004-04
5140 Results For "Employee Satisfaction" In Books
2593 Results For "Employee Loyalty" In Books
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