Monday, March 23, 2009

Beating Workforce Management’s Grim Reaper

Job cuts and lost promotions and raises aren't the stuff of inspiration. But Terry Barber, vice president and senior strategist for Grizzard Communication Group and author of "The Inspiration Factor: How to Tap Into People's Dreams and Create a Culture of Passion and Loyalty," says business leaders don't have to be the grim reaper (even if they suspiciously happen to enjoy dressing in dark colors). Here are Barber's "7 Steps For Inspiring Your Employees:"

Authenticity: "Get out of the image management business for yourself and your company," says Barber. "Share with the people in your organization where you are weak. Verbally express how much you need them, let them know you know your limitations, and invite them to partner with you to get through these difficult times."

Connect with Others' Dreams: "Use these difficult times to uncover the latent dreams and ambitions of your key talent," Barber recommends. "Tell them you are more committed than ever to helping them get to where they want to go, and be creative in aligning their tasks for today with their dreams for tomorrow."

See In Others the Abilities they Don't See In Themselves: "Take time to be observant. Quit the craziness long enough to notice the talent in those around you. This even works if you are trying to manage up," Barber points out. "This principle works best by breaking it down into three steps: notice, name, and nurture. After you notice a talent or strength in a person, let him or her know you noticed it, and be specific about what you noticed. Don't just say, 'I noticed you are a hard worker.' Rather, say, 'I notice you care deeply about making sure the details are in order,' or 'I notice you are very articulate on that subject.'"

Speak and Live with Credibility: "I also refer to this principle as leading with moral authority," says Barber. "It does not mean much for you to say, 'Let's keep looking for opportunity ahead,' while living in fear and operating with a scarcity mentality.

Inspire with Great Stories: "This is the principle of overhearing. This is not to be confused with the art of storytelling," Barber explains. "The emphasis here is looking and telling stories that have a lesson. What can you learn from the story of a mountain climber? What can you glean from the story of one who has gone from rags to riches, or better yet, from riches to rags?"

Help People to Live On Purpose: Remind them that what happens at work is only a portion of their life. "As important as that portion is, it is not all that there is to life," says Barber. "Help people write down a vision statement for their life first and then for their job. If work can be a conduit toward that vision for life, great!"

Create a Culture Of Inspiration: "Following the example of John Wooden, UCLA's iconic coach, become teachers committed to excellence and character development," Barber advises."Chasing numbers and making decisions by looking only at the 'bottom line' causes us to be reactive and impulsive."

Thanks to Trainingmag

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