Moral Intelligence 2.0: Enhancing Business Performance And Leadership Success In Turbulent Times By Doug Lennick, Fred Kiel
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This is the eBook version of the printed book.
The best-performing companies have leaders who actively apply moral values to achieve enduring personal and organizational success. Lennick and Kiel extensively identify the moral components at the heart of the recent financial crisis, and illuminate the monetary and human costs of failed moral leadership in global finance, business and government. The authors begin by systematically defining the principles of moral intelligence and the behavioral competencies associated with them. Next, they demonstrate why sustainable optimal performance–on both an individual and organizational level–requires the development and application of superior moral and emotional competencies. Using many new examples and real case studies and new interviews with key business leaders, they identify connections between moral intelligence and higher levels of trust, engagement, retention, and innovation. Readers will find specific guidance on moral leadership in both large organizations and entrepreneurial ventures, as well as a new, practical, step-by-step plan for measuring and strengthening every component of moral intelligence–from integrity and responsibility to compassion and forgiveness. The authors also provide practical ways for readers to develop their own moral and emotional competencies.
- Amazon Sales Rank: #179181 in eBooks
- Published on: 2011-04-05
- Released on: 2011-04-05
- Format: Kindle eBook
- Number of items: 1
From the Back Cover
"Organizations without strong values will not survive the test of time. Moral Intelligence 2.0 offers a timeless message that is particularly timely in light of the recent financial crisis. Read it. Apply it. It makes sense."
—Jim Cracchiolo, Chairman and CEO, Ameriprise Financial
"This is a critically important book at a critical time in the history of U.S. financial markets."
—John Taft, CEO, RBC Wealth Management and Chairman, Securities and Financial Markets Association
"The authors demonstrate that business success should be built on the bedrock of moral values. They clearly identify the need to foster these moral skills in future generations of leaders."
—Jeff Ettinger, CEO, Hormel Foods Corporation
"Leaders who gain their employees' confidence through moral leadership will achieve greater commitment, productivity, and sustained performance. This book helps you identify such leaders and build a culture of moral competence in your organization."
—David E. Pylipow, EVP and Chief Human Resources Officer, SuperValu, Inc.
"I highly recommend this book to my students and strongly believe it is essential reading for any business executive."
—Shane Dikolli, Ph.D. CPA, Associate Professor, The Fuqua School of Business, Duke University
"Lennick and Kiel bring brilliant clarity to the potential market disruption caused by applying sophisticated analytic approaches without the filter of strong moral codes."
—Mark B. Gorman, CEO and Founder, The Gorman Group Insurance Consultancy
"The world of business would be vastly improved if Moral Intelligence became required reading."
–Daniel Goleman, Author of Emotional Intelligence
Great companies have leaders who actively apply moral values to achieve enduring success. Conversely, companies with amoral or dishonorable leaders fail–and, in the recent financial crisis, they nearly took down the world economy with them. Moral Intelligence 2.0 identifies the values that matter most, demonstrates their links to success, shows how to apply them as leaders, and helps you build companies that embody them.
Using new examples, case studies, and interviews with key business leaders, the authors show how greater moral intelligence can drive higher levels of trust, engagement, retention, and innovation. Readers will find specific, expert guidance on moral leadership in both large organizations and entrepreneurial ventures. This edition also introduces a practical, step-by-step plan for strengthening all four core elements of moral intelligence: integrity, responsibility, compassion, and forgiveness.
Quantifying the business value of high moral intelligence
...and the multiple costs of moral failure
Applying moral values when it's toughest–and matters most
Four steps toward the right decision: recognize, reflect, reframe, and respond
Becoming a more effective moral leader
Improving your personal Moral Positioning System–and using it to lead
About the Author
Doug's career as an executive, a sales manager, and a developer of people is legendary. Today, in addition to his work as CEO and founding member of the Lennick Aberman Group, Doug continues to work directly with Jim Cracchiolo, CEO of Ameriprise Financial, formerly American Express Financial Advisors. Although no longer full time, Doug retains the title of EVP at Ameriprise Financial. As a senior advisor to Jim, Doug's focus is on workforce culture and performance. As a leader, a coach, and a mentor, Doug has taught thousands how to be successful in both their personal and professional lives.
Doug is a graduate of the University of Minnesota, Morris, with a degree in business management.
In the early 1990s, Doug was one of two (the other being Jim Mitchell) senior managers at American Express responsible for championing, developing, and implementing the Emotional Competence training program that was recognized by the Consortium for Research on Emotional Intelligence in Organizations as a model program. Doug's work and American Express's Emotional Competence program were recognized in Daniel Goleman's Working with Emotional Intelligence and in Educating People to Be Emotionally Intelligent, edited by Rueven Bar-On, J.G. Maree, and Maurice Jesse Elias, and in Tony Schwartz' Fortune magazine article on the same topic. In The Power of Purpose, Richard Leider referred to Doug as the "spiritual leader" of the company.
Doug lives in Edina, Minnesota, with his wife, Beth Ann. Their youngest daughter, Joan, attends graduate school at St. Mary's University in Minneapolis and has an undergraduate degree from Stonehill College in Easton, Massachusetts. Their oldest daughter, Mary, has an undergraduate degree from the University of Minnesota and is a graduate student at Augsburg College in Minneapolis. Doug's son Alan is an actor and a manager/financial advisor for Ameriprise Financial and is living in Minneapolis with his teacher/actor wife Sari, and their son, Dylan.
Fred Kiel, Ph.D.
One of the pioneers in the field of executive coaching, Fred began challenging senior executives in the mid-1970s to improve their leadership skills. Trained as a Ph.D. counseling psychologist, he left the private practice world in the mid-1980s and has since devoted his full-time career as an advisor to CEOs and senior leaders in large organizations. In the late 1980s he co-founded KRW International, one of the durable and highly respected "boutique" firms in this space. He is also the founder and executive director of the KRW Research Institute, which is conducting research on the hidden beliefs and biases CEOs hold in their heads and hearts. These findings will be reported in a book scheduled for publication in 2012 and currently titled, What CEOs Believe and How It Impacts the Bottom Line.
Fred lives on his organic farm in Southeastern Minnesota, in the midst of cold running trout streams and Amish farms, along with his wife, Sandy. Sandy is the innkeeper for the Inn at Sacred Clay Farm–their country inn bed and breakfast with five luxury guest rooms and meeting space for small groups.
Kathy Jordan, Ph.D.
Kathy was the collaborating writer with Doug Lennick and Fred Kiel for the first hardback and paperback editions of Moral Intelligence, and with Doug Lennick for his book Financial Intelligence: How to Make Smart Values-Based Decisions with your Money and Your Life. She is also co-author of Becoming a Life Change Artist: 7 Creative Skills to Reinvent Yourself at Any Stage of Life.
Kathy has a Ph.D. in counseling and human systems from Florida State University. After working for large organizations (AT&T Bell Laboratories and later Harvard Business School Publishing Corporation), she has flourished as an independent coach, consultant, and writer. Kathy lives in Saint Augustine, Florida, and Colorado Springs, Colorado, where she enjoys family time with her daughter Erin, son-in-law Doug, and granddaughter, Mackenzie Kathleen.
Most helpful customer reviews
1 of 1 people found the following review helpful.
Important Message for the Workplace
By A. Doug Floyd
Having worked in corporate and entrepreneurial settings for the last 20 years, I can say this needs to be read and heeded. There are so many business books on the latest technology, the latest marketing tricks, the latest social media solutions, and so on. Every time I go to conferences, I come back with a stack of these type books, but there is a vacuum of books on moral leadership.
Again and again, I've seen cutthroat behaviors between VPs that have damaged the business while they tried to increase their power and money. I can think all the way back to college, when the manager expected the staff to knowingly violate company policy and injure customers, so that the numbers would look better.
The absence of moral intelligence may deliver short term gains, but sacrifices long-term viability of the people and the business. The themes highlighted in Moral Intelligence 2.0 such as Integrity, Responsibility, Compassion & Forgiveness, Emotions and Making Moral Decisions can help leaders become better leaders. In Chris Anderson's language, moral intelligence is long tail thinking. It really does pay dividends in more ways than one.
I am glad to see James Stock adding a word of praise to this book. His book Serve to Lead is another must read in this area. Serve to Lead®--Your Transformational 21st Century Leadership System
2 of 3 people found the following review helpful.
In a perfect world, morals and ethics would rule. But alas...
By K. McAllister
I LOVE the purpose and slant of this book. I love the idea that good people=good morality=good choices=good business (and ultimate success).
The books is full of great examples of this cycle of positive morals bring success, and how unethical behavior brings failure. It is motivational, and makes you believe in a perfect world.
Is this a perfect world? I see far too many people out there in the real world who play dirty, stab their friends in the back, are dishonest and untrustworthy becoming very successful. People who sell out--letting go of their families, their friends, and those morals that they once held true in order to make another buck or to get another step increase at work.
I do see that some companies fail due to unethical behavior--and certainly these principles would have helped them. I have seen some GREAT companies become greater because of ethical and moral goodness.
I have seen management techniques that are caring and moral--and those management techniques do lend themselves to a happier and more willing workforce. So, the ideas in this book are magnificent, albeit somewhat Utopian.
I have also seen some managers who implement these practices but still sell out their families in their quest for business success...ultimately making their entire "self" centered on their job...and ultimately making that person as immoral relationship wise as the bad business examples are business wise.
So, while I love the ideas in this book--I love the teachings, the examples, the guidance, self tests and tips--I find it somewhat of a fantasy. If only success and failure were hinged solely on the moral compass of a businessman...
0 of 0 people found the following review helpful.
Important focus in today's world
By Jane Rosenthal
I found the stories in the book instructive and interesting. I can see why some reviewers felt that it was repetitive, but I actually liked how the authors gave several examples to illustrate their points. The book and the stories are very corporate, but I was able to see their ideas more broadly into all aspects of life because it does come down to doing the right thing and holding true to values. Overall, I like the tone and lessons in the book and feel that moral education is largely ignored today and the book offers nice insights of first steps.
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