Thursday, March 17, 2011

The World's Most Ethical Companies

A new listing picks 110 businesses as model corporate citizens.

The Ethisphere Institute, a New York City think tank, has just announced its fifth annual list of the World's Most Ethical Companies. The selection, open to every company in every industry around the globe, gives its winners an opportunity to trumpet their do-gooding ways. It is not a ranking, so they are all equally winners.

Nearly 3,000 companies were nominated--or nominated themselves--to be considered this year. The record-high number of nominations and applications demonstrates companies' desire to be acknowledged for high ethical standards. The 2011 list, which includes 110 organizations, is the largest since the award's inception in 2007.

Through in-depth research and a multi-step analysis, Ethisphere reviewed nominations from companies in more than 100 countries and 36 industries. Ethisphere's proprietary rating system, which it calls the Ethics Quotient, is based on a series of multiple-choice questions in a survey that is designed to capture a company's performance in an objective and standardized way. The winnowing process includes reviewing codes of ethics and litigation and regulatory infraction histories; evaluating investment in innovation and sustainable business practices; looking at activities designed to improve corporate citizenship; and studying nominations from senior executives, industry peers, suppliers and customers.

"Based on the information in that survey, Ethisphere verifies responses before a final score is provided," says Alex Brigham, executive director of the Ethisphere Institute. "Some of the information is easily verified and publicly available, and other times we request that companies send us non-public information to validate responses. This could include training policies, whistle-blower programs, internal tone-from-the-top communications and so forth."

Once the pool is culled down to a few hundred, Ethisphere cross-checks it against governance lists from organizations including GovernanceMetricsInternational and FTSE for Good. Any company that has had significant legal trouble over the past five years is dropped. Companies that focus on alcohol, tobacco or firearms also get the boot.

The 110 companies that made the final cut this year include first-time recipients Adidas ( ADDDY.PK - news - people ), eBay ( EBAY - news - people ), Microsoft ( MSFT - news - people ), Colgate-Palmolive ( CL - news - people ) and 30 other newcomers. Thirty-one companies from last year disappeared, generally because of litigation or ethics violations, as well as increased competition from within their industries. Twenty-six companies have been recognized as a WME company for all five years, and 50 more have made the list at least twice.

This year's list also includes more global companies, with 42 winners from outside of the U.S., including six from Japan.

"This year we had more nominations for companies based outside of the United States than ever before," Brigham says. "We also had more foreign-based companies recognized than ever before. This is a positive sign to us, as it indicates that ethics is becoming a serious issue around the world, and foreign companies are more frequently developing best-in-class ethics and compliance programs than in prior years. So far we have received increasing numbers of WME nominations every year, and we hope to keep that trend for the 2012 World's Most Ethical Companies recognition, too."

He also says, "We have heard from a number of CEOs who tell us of multiple benefits their organizations receive from the World's Most Ethical recognition," including retaining customers because of the increased trust that such third-party recognition brings, and improved employee morale. Many studies indicate that the most skilled workers prefer to work for ethical companies. "And of course receiving WME recognition reinforces the work that the ethics departments are doing at these companies, and so they receive added attention and praise from senior leadership, which is great," Brigham adds.

Company Industry Country
AECOM Technology Engineering/Design US
Accenture Business Services Bermuda
Adidas Apparel Germany
Adobe Systems Computer Software US
Aerospace Corporation (The) Aerospace/Defense US
Aflac Insurance US
American Express Financial Services US
Australia & New Zealand Banking Banking Australia
Autoridad del Canal de Panama Transportation/Logistics Panama
Avaya Telecom Hardware US
Baptist Health South Florida Healthcare Services US
Becton Dickinson Medical Devices US
Best Buy Specialty Retail US
British Land Real Estate UK
CH2M HILL Engineering/Design US
CRH Construction Ireland
Caterpillar Industrial Manufacturing US
Cisco Systems Telecom Hardware US
Co-operative Group (The) Food Stores UK
Colgate-Palmolive Consumer Products US
Comme Il Faut Apparel Israel
Cummins Automotive US
Deere & Co Industrial Manufacturing US
Denso Automotive Japan
Dun & Bradstreet Business Services US
East Japan Railway Transportation/Logistics Japan
Eaton Corporation Industrial Manufacturing US
Ecolab Chemicals US
Electrolux Consumer Electronics Sweden
Encana Energy/Utilities Canada
Fluor Engineering/Design US
Ford Motor Automotive US
Freescale Semiconductor Electronics/Semiconductors US
Gap Apparel US
General Electric Diversified Industries US
General Mills Food/Beverage US
Granite Construction Construction US
Hartford Financial Services Group Financial Services US
Henkel Consumer Products Germany
Hennes & Mauritz Specialty Retail Sweden
Hitachi Data Systems Computer Hardware US
Hospital Corporation of America Healthcare Services US
Housing Development Finance Financial Services India
Indra Sistemas Aerospace/Defense Spain
International Paper Forestry/Paper/Packaging US
JM Huber Chemicals US
Johnson Controls Automotive US
Jones Lang LaSalle Real Estate US
Juniper Networks Telecom Hardware US
Kao Corporation Consumer Products Japan
Kesko Food stores Finland
Kimpton Hotels Hotels/Travel/Hospitality US
Manpower Staffing US
Marriott International Hotels/Travel/Hospitality US
Medicis Specialty Pharma US
Microsoft Computer Software US
Milliken & Company Industrial Manufacturing US
NYSE Euronext Financial Services US/Netherlands
National Australia Bank Banking Australia
Natura Cosmeticos Health/Beauty Brazil
NextEra Energy Energy/Utilities US
Nippon Yusen Kabushi Kaisha Transportation/Logistics Japan
Noblis Business Services US
Northumbrian Water Energy/Utilities UK
Parsons Corporation Construction US
Patagonia Apparel US
PepsiCo Food/Beverage US
Premier Healthcare Services US
Premier Farnell Electronics/Semiconductors UK
Rabobank Banking Netherlands
Rezidor Hotel Group Hotels/Travel/Hospitality Germany
Ricoh Consumer Electronics Japan
Rockwell Collins Aerospace/Defense US
Royal Philips Medical Devices Netherlands
Salesforce.com Computer Software US
Schneider Electric Industrial Manufacturing France
Singapore Telecom Telecom Services Singapore
Solae Food/Beverage US
Sompo Japan Insurance Insurance Japan
Sonae Specialty Retail Portugal
Standard Chartered Bank Banking UK
Starbucks Coffee Restaurants/Cafes US
Statoil Energy/Utilities Norway
Stonyfield Farm Food/Beverage US
Stora Enso Forestry/Paper/Packaging Finland
Svenska Cellulosa Forestry/Paper/Packaging Sweden
Swiss Re Insurance Switzerland
Swisscom Telecom Services Switzerland
Symantec Corporation Computer Software US
T-Mobile USA Telecom Services US
Target Specialty Retail US
Ten Thousand Villages Specialty Retail US
Teradata Corporation Computer Software US
Texas Instruments Electronics/Semiconductors US
Thomson Reuters Media/Publishing/Entertainment Canada/UK
Timberland Apparel US
UPS Transportation/Logistics US
Umicore Metals Belgium
Unibail-Rodamco Real Estate France/Netherlands
Vestas Wind Energy/Utilities Denmark
Waste Management Engineering/Design US
Wegmans Food Stores US
Westpac Group Banking Australia
Whole Food Market Food Stores US
Wisconsin Energy Energy/Utilities US
Wisconsin Physicians Service Insurance Insurance US
Wyndham Worldwide Hotels/Travel/Hospitality US
Xerox Consumer Electronics US
Zappos Internet US
eBay Auctions US
Thanks to Jacquelyn Smith / Forbes

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