People Styles at Work: Making Bad Relationships Good and Good Relationships Better
This text asserts that it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally. It presents a behavioural science model for understanding four different "people styles", and explains how readers can: identify their own style and how they appear to others; relate effectively - no matter how others react to them; create common ground with different people while retaining their own individuality; and evaluate other people's "people styles" and discover how to "flex" their style to match.
- Amazon Sales Rank: #109899 in Books
- Published on: 1996-05-15
- Original language: English
- Number of items: 1
- Binding: Paperback
- 208 pages
"We love it! Extremely well done and as useful as they get." -- Soundview Executive Book Summaries
From the Back Cover
Why is it so hard to work well with some people? And more important, what can you do to significantly improve your working relationships? People Styles at Work presents a comprehensive, practical, and proven method you can use in any work environment to: * Identify your own work styles and learn how they come across to your colleagues * Read behavior of others so you'll know the best ways to work with them * Make small adjustments that will dramatically increase the quality and productivity of working relationships * Find common ground with different people while retaining your individuality * Relate effectively--no matter how others react to you. You'll learn the characteristic strengths and weaknesses of four different "people styles" and how these characteristics can clash and create stress. You'll also master proven techniques for reconciling those styles and leveraging differences toward common goals. A practical approach to help you handle "people differences" on the job, People Styles at Work is a crucial tool that will let you work more effectively with anyone and everyone in your organization!
About the Author
ROBERT BOLTON, Ph.D. and DOROTHY GROVER BOLTON (Cazenovia, NY) are co-founders of Ridge Associates, specializing in skills training, organizational consulting, and one-on-one coaching and counseling for executives and fast-track managers. They also wrote Social Style, Management Style (AMACOM).
Must read for every one...
Of the several books I have studied on similar topics, this was one of the easiest to read through and apply. Although the title says People Styles at Work, it is equally applicable in personal life as well. The focus on studying behavior and inferring "style" from the same is much easier accomplished than trying to figure out the "temprament style" based on Myers Briggs.
The two dimensions of Assertiveness and Responsiveness, and the concept of above / below the middle for each of these dimensions gives 4 quadrants; one for each of the styles. This makes it convenient to understand the 4 styles, and also the shades within the styles.
I have benefited tremendously - if you are new to this topic it will serve you well to take notes as you read; create a cheat sheet of the characteristics for each style. Then for some time carry the cheat sheet with you, and refer to it often as you observe people's behaviors. Over a period of time, you will pickup the nuances of how to recognize the styles, and succeed in your interactions with others - despite them, and despite yourself... Enjoy!
Could save your sanity, and maybe your job!
Highly recommended. Several years ago, I had a clash of personal styles between my boss and me. I thought she talked like a kindergarten teacher, and she felt that I came on like a steamroller. She was familiar with the methods discussed in this book, although she learned them during a seminar at a former employer. This book helped turn a bad working relationship into an excellent working relationship, and may have saved my job. I learned to "flex" to my boss's style (and to her credit, she flexed somewhat to mine). I reread the book from time to time and try to practice what I've learned. I highly recommend the book to anyone who is running into "people problems" on the job or elsewhere.
A method that really makes a difference in the workplace!
One the best book and method on the subject I have read so far, and I have read quite a few. There are 4 main Communication Styles, and the best thing is that only observable behaviors are used to categorize people in one style or another. No messing around with people's phsyche, and finally a very simple method to effectively relate to other people in the workplace.
I am using Communication Styles with all my direct reports, during meetings, etc. It allows me to convey clearly my messages, and at the same time overcome communication styles differences. This simple method does makes a difference in my daily work not only as a manager but also in communicating with my peers.
This book is a must have in your management library at home.