Being a part of a technology-driven society that regularly encourages electronic communication, it makes sense a job seeker would feel justified in handling any part of a job application process in this manner. However, after a job interview, it's important to note the rules change a little bit.
When it comes to choosing whether to follow-up after an interview with a phone call or an e-mail, it may be best to go with the phone call if you can. This may leave you feeling a bit confused after you've handled virtually every other part of the application process electronically (except for the interview itself). But there are inherent benefits for you in calling after the interview.
First, you have an opportunity to have a quick and open dialogue that could take hours or days to complete via e-mail. Second, you have an opportunity to add personality to your communication, which is more difficult via e-mail. And third, you increase your chances of learning how you fared in the interview sooner—as opposed to waiting for an e-mail that may not be returned for days.
However, chances are good that you may not receive a return call or be able to reach the hiring manager. In which case an e-mail is always appreciated as a way of saying thank-you for your time. Personally, I still prefer to receive a hand written thank-you note over a phone call or e-mail. Call me old-fashioned but a thank-you note says you took the time and you appreciated I took my time to meet with you.
Are There Exceptions to the Rule?
Of course, as with any other rule, there could be exceptions to the post-interview follow-up phone call. One is if you have already been advised to communicate via e-mail because, for example, the interviewer will be traveling and won't be able to answer the phone.
The world of job interviewing can be a tough and sometimes confusing one, so don't feel bad about things you don't know. By taking time to educate yourself before you act, you will find your application process will flow smoothly. I think the most important key to note here is – no matter how you choose to follow up, it is important you do so!
Jessica Holbrook Hernandez, CEO of Great Resumes Fast is an expert resume writer, career and personal branding strategist, author, and presenter.
Thanks to Jessica Holbrook Hernandez / Careerealism