 | Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone |
| Price: | $7.95 & eligible for FREE Super Saver Shipping on orders over $25. Details |
Availability: Usually ships in 24 hours
Ships from and sold by Amazon.com
35 new or used available from $5.21
Average customer review:
(4 customer reviews)
Product Description
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
- Amazon Sales Rank: #307735 in Books
- Published on: 2003-02-20
- Original language: English
- Number of items: 1
- Dimensions: .29 pounds
- Binding: Paperback
- 48 pages
About the Author
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
Most helpful customer reviews
8 of 8 people found the following review helpful.
Should be called Dealing with Difficult Behaviours
By Ms. M. S. Hindle
I really enjoyed this book. The crux of it is that you are dealing with bad or difficult behaviour, not necessarily bad people. If you understand what drives the behaviour you can be more successful in dealing with it. It is also a good guide on what NOT to do. AND the book is not a weighty tome that drones on and on to prove a simple point ... it is nice and to the point. I was a IT consultant for 10 years working with many different global coporate companiess, and now run my own business employing 15 people. I can recognise each and every behaviour type. I have tries lots of these strategies for dealing with these behaviours (successful and unsuccessful) and a lot of this advice rings so very true.
11 of 13 people found the following review helpful.Very short & general
By Kay
This is like a small handbook/manual to refer to after you've read a more in depth book on the subject. I wouldn't even call it a book, it's not very long at all.
It's not a bad read but if you have never read anything about "difficult people" before you'll find a LOT lacking. I think maybe it'll be good to refer to if you need reminders of the things you've learned.
A more comprehensive book on the subject which i have read and like a lot is called Coping with difficult people by Robert M. Bramson.
12 of 16 people found the following review helpful.
NOT the same book reviewed below, Executive summary
By P. STABER
This is the executive summary 64 pages. NOT the one reviewed below that is out of print. I checked it out of the library and found it very good, but wanted to finish it in detail on a long business trip. Was very disappointed when I saw a small flimsy pamphlet like book, not the good one. Amazon need to make this clearer to people. Watch the buy 3 get one free promos - there is a reason those books are sitting.
http://astore.amazon.com/amazon-book-books-20/detail/0071416412
No comments:
Post a Comment