Monday, February 27, 2012

No More Boring Meetings, Please!

I spent my 50th birthday at the most boring meeting of my life. At one point I had to pinch myself under the table to keep from falling asleep. I've attended a lot of meetings that are a waste of time – it's part of my job. (I help teams improve their performance and often observe to understand their issues before I intervene). However, I must say this was the most boring meeting of my career.

I was observing a four-hour team meeting of the company's president and his eight direct reports. Sitting around a table, one at a time each person reported what was happening in his or her area. The president asked questions. The others listened until it was their turn. There was no real discussion.

I sometimes map the energy flow by drawing an arrow each time someone speaks to another person. The energy flow at this meeting looked like this, with the president being the focal point of the meeting.

Energy to leader 250x233 No More Boring Meetings, Please!

What was the purpose of the meeting? Although it was not articulated, it was clear that the purpose was to share information with the president in the most time efficient manner —for the president.

Besides being a waste of everyone else's time, a huge opportunity was lost. The senior leadership of this company had gathered together and had not taken advantage of the opportunity for the team to provide leadership for the company as a whole.

Holding a meeting to keep people informed is not a good reason to meet. There are a lot of effective alternatives for sharing information.

If the energy flow in your meeting looks like the above diagram for an extended period of time, most likely your meetings are not necessary.

The only good reason for a team to meet is to create and tap into the collective wisdom.

The map of energy flow, over time, should look closer to this:

Energy dispersed 250x234 No More Boring Meetings, Please!

Three steps to determine whether a meeting is necessary.

1.  Identify the meeting purpose – why you need to meet. If the purpose doesn't include one of these reasons, don't call a meeting.

    • To make joint decisions using everyone's best thinking
    • To work together on things you cannot accomplish as well working separately
    • To utilize each other's expertise
    • To create a common perspective – everyone hears the same thing at the same time, answer questions and create shared meaning
    • To create a big picture view beyond each person's individual area of responsibility
    • To create and maintain alignment – ensure a shared vision (purpose, values and destination)
    • To strengthen relationships and increase trust

2.  List your desired outcomes for the meeting. Answer: "At the end of the meeting, what will have been accomplished?"

3.  Build your agenda after you identify the purpose and desired outcomes. Make sure that each agenda item supports the purpose and drives one of your desired outcomes. If it doesn't, take it off the agenda.

If you do host a meeting, don't keep people in the dark. Provide a copy of the agenda with the purpose and desired outcomes at the top. It will help everyone stay focused, even if this is a regular meeting with a standing agenda.

Better yet, determine the purpose, desired outcomes and build the agenda with your team. That's a worthwhile use of everyone's time.

Thanks to Jesse Lyn Stoner / Sea Point Center / Jesse Stoner


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