 | Evaluating Training Programs: The Four Levels (3rd Edition) |
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Average customer review:
(9 customer reviews)
Product Description
- Amazon Sales Rank: #69824 in Books
- Published on: 2006-01-01
- Original language: English
- Number of items: 1
- Dimensions: .2 pounds
- Binding: Hardcover
- 379 pages
About the Author
As Professor Emeritus, University of Wisconsin, Donald L. Kirkpatrick has been active giving Keynote Presentations at national conferences of professional organisations. He has also given presentations and conducted workshops for many chapters of ASTD and the Society For Human Resource Management (SHRM). In addition, he has conducted programs for many organizations including Knowledge Advisors, Pacificorp, IBM, and Ford.
Most helpful customer reviews
5 of 5 people found the following review helpful.
A VERY IMPRESSIVE, COMPREHENSIVE, PRACTICAL, AND INFORMATIVE WORK.
By Yvette Borcia and Gerry Stern
Offers an in-depth, how-to guide to evaluating training programs. The book distinguishes itself by employing a four-level approach to evaluation. The levels are:
- reaction of participants (customer satisfaction)
- learning (extent to which participants change attitudes, improve knowledge, and/or increase skill)
- behavior (extent to which change in behavior has occurred)
- results (outcomes that occurred as a consequence of program attendance).
The book includes detailed case studies, exhibits, research results, techniques and formulas for measuring success. The majority of chapters target specific types of programs, such as:
- training for nonexempt employees,
- developing supervisory skills,
- desktop application course,
- leadership training,
- leadership development
and many more.
A very impressive, practical, comprehensive and informative work.
4 of 4 people found the following review helpful.Takes You Beyond Theory to Application
By Timothy F. Bednarz
Donald Kirkpatrick is most probably the most often cited authority on corporate training. Virtually everyone in the know is familiar with his four levels of evaluation. The problem is that very few actually implement them past the first level of reaction and the second of learning.
When Dr. Kirkpatrick initially introduced his work, he was referring to the measurement of a single class or program. He has changed with the times expanding his model to the entire learning experience. His 3rd edition reflects those changes.
While many in the training industry cite Donald Kirkpatrick, very few practice his theories. It seems to many companies they are the "Holy Grail" to be attained. But this is not necessarily so. He clearly explains in his work how to accomplish all of his four levels, if companies would take the time and care to implement them.
As the current economic conditions are compelling companies to reconsider the expense and purpose of corporate training, this book will provide the guidance and direction many are seeking in making these changes.
Donald Kirkpatrick has done it again. This is a practical, comprehensive and informative work that is "must reading" for all learning and development managers.
3 of 3 people found the following review helpful.Training Evaluation taken to a New "Level"
By Elaine Biech
As the field of training evaluation evolves, so does Kirpatricks in-depth knowledge. In his latest version, the father of The Four Levels hones his expertice to a smooth step-by-step process. A path worthy of journeying! The essential tool for all practitioners! (Elaine is the Author of:Training for Dummies)
http://astore.amazon.com/amazon-book-books-20/detail/1576753484
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